Retired Employees Association of Orange County

Who do I contact with my questions?

We know it may be confusing to determine who you need to contact for which issue you may be having!  REAOC has provided the chart below with common contacts that may help you with this.

For information regarding your retirement check or pension benefits:

Orange County Employees Retirement System (OCERS)

www.ocers.org   

714-558-6200 or 888-570-6277


For information regarding your medical insurance:

Orange County Employee Benefits Office

Website for County of Orange Benefits Center             800-858-7266


For information regarding DeltaCare Dental Plan administered by OCEA:

OCEA benefits website

714-835-3355


For information regarding Vision Services Plan (VSP) administered by OCEA:

www.vsp.com    

800-877-7195


For information regarding Ameritas PPO Dental Plan, Cigna HMO Dental Plan, and other supplemental benefit plans that are administered by Pacific Group Agencies, Inc.:

Pacific Group Agencies, Inc.

pgagencies.com/reaoc

 

800-511-9065


For information regarding Medical Eye Services Vision Plan (MES) administered by Pacific Group Agencies, Inc.:

Medical Eye Services

www.mesvision.com   

 

800-877-6372


For information regarding Amplifon Hearing Services:

Amplifon Hearing Services

www.amplifonusa.com/   

 

877-846-7075


 Other useful telephone numbers:

Orange County’s Credit Union

www.orangecountyscu.org 

 

714-755-5900


 

Medicare

www.medicare.gov

 

800-633-4227


 

Orange County Council on Aging

www.coaoc.org

(714) 479-0107 or
(714) 560-0424


 

Social Security

www.ssa.gov

 

800-772-1213


 

CalPERS (Long Term Care Insurance)

CalPERS website for LTC

 

800-982-1775


 

When your contact information has changed

If you move, get a new or change your e-mail address or telephone or if you have a name change, there are actions that are necessary so that you continue to receive your benefits, newsletters, e-mails, etc.

If any of the above pertains to you, you need to notify REAOC, the Orange County Employees’ Retirement System (OCERS) and the County of Orange Employee Benefits Center with the new information.

To contact REAOC – call (714) 840-3995 or click here to e-mail with the new/changed information.

To contact OCERS – call (714) 558-6200 or click here to go to their website and sign-into “MyOCERS” to update your information.

To contact the County of Orange Employee Benefits Center – call (800) 858-7266 or click here to go to the benefits website.