Who do I contact with my questions?
We know it may be confusing to determine who you need to contact for which issue you may be having! REAOC has provided the chart below with common contacts that may help you with this. | |
For information regarding your retirement check or pension benefits:
Orange County Employees Retirement System (OCERS) |
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www.ocers.org | 714-558-6200 or 888-570-6277 |
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For information regarding your medical insurance: | |
To contact the County of Orange Employee Benefits Services Center – call (833) 476-2347 or to go to the benefits website by contacting My OC Benefits™ directly on the internet at mybenefits.ocgov.com. | |
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For information regarding DeltaCare Dental Plan administered by OCEA: | |
OCEA benefits website | 714-835-3355 |
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For information regarding Vision Services Plan (VSP) administered by OCEA: | |
www.vsp.com | 800-877-7195 |
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For information regarding Ameritas PPO Dental Plan, Cigna HMO Dental Plan, and other supplemental benefit plans that are administered by Pacific Group Agencies, Inc.: | |
Pacific Group Agencies, Inc. |
800-511-9065 |
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For information regarding Medical Eye Services Vision Plan (MES) administered by Pacific Group Agencies, Inc.: | |
Medical Eye Services |
800-877-6372 |
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For information regarding Amplifon Hearing Services: | |
Amplifon Hearing Services |
877-846-7075 |
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Other useful telephone numbers: | |
Orange County’s Credit Union |
714-755-5900 |
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Medicare |
800-633-4227 |
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Orange County Council on Aging | (714) 479-0107 or (714) 560-0424 |
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Social Security |
800-772-1213 |
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CalPERS (Long Term Care Insurance) |
800-982-1775 |
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When your contact information has changed
If you move, get a new or change your e-mail address or telephone or if you have a name change, there are actions that are necessary so that you continue to receive your benefits, newsletters, e-mails, etc.
If any of the above pertains to you, you need to notify REAOC, the Orange County Employees’ Retirement System (OCERS) and the County of Orange Employee Benefits Center with the new information.
To contact REAOC – call (714) 840-3995 or click here to e-mail with the new/changed information.
To contact OCERS – call (714) 558-6200 or click here to go to their website and sign-into “MyOCERS” to update your information.
To contact the County of Orange Employee Benefits Center – call (800) 858-7266 or click here to go to the benefits website.